Privacy Policy

Last Updated: 09-10-2024

At Silk Mystic Tales (hereinafter referred to as “we,” “us,” or “our”), we are committed to protecting the privacy of our users (hereinafter referred to as “you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Silk Mystic Tales or make a purchase from us. By accessing our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect the following personal information:

  • Identity Information: Name, date of birth, gender, and username.
  • Contact Information: Email address, phone number, billing address, and shipping address.
  • Payment Information: Credit/debit card details, net banking information, or other payment data.
  • Account Information: Passwords and account settings.

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

  • Browser type, IP address, device type, operating system, and pages visited.
  • Information about your preferences and interactions with our website.

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device when you visit our site. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Order Processing: To process transactions, manage your account, and deliver products.
  • Customer Support: To respond to your inquiries, requests, or complaints.
  • Marketing: To send you promotional materials, newsletters, and updates (you may opt out at any time).
  • Website Improvement: To analyze usage and trends to enhance our website and services.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery services).
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. This includes using encryption technologies and implementing secure server protocols. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

As a user, you have the following rights concerning your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information under certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain situations.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@silkmystictales.com
Whatsapp: +91-6304751605

We are committed to resolving your inquiries promptly.